Getting Started
Everything you need to get going.
9 articles
Quick Start GuideFollow this guide to go from a brand-new account to sending and managing DMs inside Ellipsend with a clean, reliable baseline setup you can build on.
How to Enable Messages in Facebook SettingsIf your Facebook DM or comment automations aren't firing, your page may have messaging disabled. Here's how to turn it on.
How to Assign Conversations to Yourself or a TeammateSingle, bulk, and shift-click selection in the inbox.
What Is the 7-Day Messaging Window?Meta's rules for messaging contacts on Instagram and Facebook, what they mean inside Ellipsend, and how to stay inside them.
How to Connect your Facebook & Instagram to EllipsendLearn how to connect your social accounts (Instagram & Facebook) to Ellipsend - See your posts, access your leads and start chatting.
How to Remove Competing ToolsTo avoid double replies or message conflicts, make sure Ellipsend is the only tool managing your Instagram and Facebook messages.
How to Set Your Time Zone in EllipsendSetting the correct time zone ensures that all message timestamps, lead activities, and scheduled automations align with your local time.
How to Invite Your TeamEllipsend makes it easy to collaborate. Invite team members to help manage your inbox, automations, and campaigns.
How to Install Ellipsend as an App on Your PhoneYou can install Ellipsend directly to your home screen for quick access. It’ll open full-screen just like a native app, load faster than the browser, and feel more seamless in…