Every plan has unlimited contacts and conversation history. Plans differ by how many people can reply in the inbox, how much you can customize the pipeline, and which integrations you get. Current prices are always on the pricing page.
Prices
Core. $49 a month, or $348 a year.
Pro. $299 a month, or $2,988 a year.
Pro+. $4,788 a year. Annual only.
Premium. $999 a month, or $8,988 a year.
If you run several brands or have very high volume, talk to us about an Enterprise plan.
There's no free trial right now. If you're a new subscriber, you can ask for a refund within 14 days of your first payment. How to Cancel Your Subscription or Request a Refund has the details.
Which Plan Fits
Core is for a solo creator or brand answering their own DMs, sending links and answering common questions.
Pro is where most teams land. It adds setters in the inbox, a custom pipeline, custom activities, the Agents report, and the GoHighLevel integration.
Pro+ is Pro with one more Inbox Agent seat, more stages and activities, plus Zapier and the API.
Premium is for a full sales team running several campaigns at once, usually a business doing $100K or more a month from the DMs.
What Every Plan Includes
Unlimited contacts
Unlimited team seats, so you can invite as many team members as you want
Automations that start conversations from comments, story replies, ads, and Lives
Sales tracked back to posts and stories
Social reporting
Comment management
Saved Responses, including voice notes
The Calendly integration
Connecting to Claude, ChatGPT, and other AI tools through MCP
Inbox Agent Seats
An Inbox Agent seat lets one person reply to contacts in the inbox. It's the only kind of seat with a limit. Team seats are unlimited on every plan, so inviting someone to Ellipsend never costs extra.
Core. The owner only.
Pro. The owner plus 2 Inbox Agents.
Pro+. The owner plus 3 Inbox Agents.
Premium. Unlimited Inbox Agents.
Extra Inbox Agent seats are $99 a month each on Core, Pro, and Pro+. The Billing article shows how to buy one, and What Is an Inbox Agent? explains what a seat does.
Pipelines, Stages, and Activities
Core uses a simplified pipeline without custom stages.
Pro includes one pipeline with up to 7 stages and up to 7 custom activity types.
Pro+ raises that to 10 stages and 10 activity types.
Premium has unlimited pipelines, stages, and activity types.
Campaigns
Core, Pro, and Pro+ run one campaign. Premium runs unlimited campaigns.
Reports
Core sees the Campaigns, Content, and Social tabs. The Agents tab, which shows how each person in the inbox is performing, is on Pro and above. See Reports for what each tab shows.
Integrations
Every plan. Calendly and MCP.
Pro and above. GoHighLevel.
Pro+ and Premium. Zapier and the API.
Setup steps are in the Integrations section of the Settings guide.
Saved Responses and Spotlights
On Pro and above, Saved Responses are shared across your team. Private Saved Responses and private Spotlights are on Premium.
Support and Onboarding
Core. Same-day support.
Pro. Priority support in live chat.
Premium. A dedicated account manager, VIP support in Slack, and free onboarding.
Onboarding calls are part of Premium only. On the other plans the Quick Start Guide and Settings Quick Start walk you through setup.
Changing Plans
You can upgrade yourself from the pricing page while you're logged in. To downgrade or remove an extra seat, message us in the chat. The Billing article has the steps. To stop your subscription, see How to Cancel Your Subscription or Request a Refund.